The ICT department is headed by Mr. Waakaa William Washima MCPN.


  1. Liaise between BSUTH Management and vendors of IT-related equipment, projects, or services.
  2. Diagnose hardware and software problems, and replace defective components.
  3. Network Administration and management
  4. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
  5. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  6. Maintain an inventory of parts for emergency repairs
  7. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  8. Help in setting up presentations using projectors and creating slides through power point software.
  9. Help in research, and manage all ICT related equipment within BSUTH.
  10. Managing organizational online presence, such as website, social medial platforms, and so on.


  1. BSUTH Website & Intranet: The ICT department has professionally designed, developed, hosted and has been managing the BSUTH website since year 2013, including the Mobile version of the website.
  2. The department has developed an Intranet file-sharing software for the hospital; this software do not use internet services, and enhances communication via local network connections to enable documents sharing among staff & departments. The software saves the hospital community the time of moving documents from one staff/department to the other, saves cost of paper, and improves service delivery.
  3. Maintenance and Troubleshooting: The Staff of the department has been working very hard to perform routine maintenance, troubleshooting and replacement of faulty computer accessories.
  4. Backup: This activity is very important for any organization because in the event of system disaster/ failure, data can easily be recovered. ICT department has been performing backups on a regular bases to avoid total data loss in case of any disaster.
  5. Projector Management: We have five (5) projectors under our care. Departments of the hospital that need to use the projector for presentations and lectures come to borrow from the ICT department. We usually advice on recommended ways of operation of the projector to avoid damage. The projectors are used to enhance better visualization during presentations and lectures within the hospital.
  6. Management of some ICT Machines: We do a routine check on ICT machines within the hospital to fix them and and give necessary advice on how to handle them professionally.
  7. Software Installations: We install and maintain Operating Systems, MS Office, QuickBooks accounting software, FileMaker software and other softwares.
  8. Tech sup: The ICT department has been giving Technical Support happily to all staff including visitors to BSUTH who need assistance technically.